Contact us

1. Contact Methods

Thank you for your interest in our store. Please fill out the form below to contact us. Or you can also email support@katycraft.com. We will contact you shortly.

2. Response Time

We strive to respond to all inquiries and messages within 24 hours. During peak seasons or high volume, our response time may be slightly longer, but we appreciate your patience.

3. Providing Information

Let us help you quickly. Please provide complete information in the form below including the order number and product link you have ordered.

4. Feedback And Suggestions

We value your feedback! Whether it’s a suggestion for improvement or a positive experience you’d like to share, please send your thoughts to support@katycraft.com.

Thank you!

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